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Senior Product Manager - User Experience - Camden - Central London/West End

Ref: 87 Date Posted: Friday 05 Jan 2018
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My client believes that everyone deserves the perfect start. They are a direct to consumer e-commerce retailer disrupting the lifestyle industry. Offering customers a better shopping experience, excellent service and superior products that don't compromise quality for price. In the 3 years since they were founded, they have grown rapidly and now have ecommerce stores in 15 countries across Europe and North America

Every customer must feel a sense of delight as they browse the website, through to (and after) their purchase. Your role will be to continuously improve the web experience across all 15 of our country stores. You’ll have ambitious targets and a small team to support you.

Reporting to the Director of Product Management, your key responsibilities will include:

Driving improvements to the user experience across the websites with the aim to increase conversion rates and revenue per session.

Taking an analytical approach to website improvement. Use data from their analytics tools and user research, to identify friction points for their users.

Working closely with the design team for new feature releases and user experience improvements. You’ll be a key part of the design process.

Leading user research for the product team. You’ll be talking to users in the target market to understand what makes them tick and why they would/would not buy.

Working with the engineering team as they deliver your features/improvements through agile sprints

A/B testing changes to the website to measure impact on engagement and conversion

Managing a team of two Product Managers

To be successful in this role you will need to have the following:

4+ years total work experience in tech, including 2+ years experience as a product manager responsible for front end releases. Bonus points for ecommerce experience.

An eye for great user experience design. You’ve been a central part of web design process and understand desktop and mobile design patterns. You can draw wireframes, build prototypes and conduct user tests.

A strong understanding of data analytics. You know how to dive deep into data to identify areas where we’re succeeding and where we’re failing.

Experience using A/B testing tools and an understanding of statistics. You can think in probabilities and can separate causation and correlation.

Experience conducting user research. You know how to run user surveys and interviews and to interpret the data to drive improvement to our product.

Experience running a product management process – from identifying and prioritising problems, through to development, QA and release.

What is on offer

The opportunity to work within a young and dynamic startup and learn from excellent colleagues.

A competitive salary and benefits.

Hiit classes, yoga and community events in our shared office space, LABS Atrium in the heart of Camden market.

Free products and great discounts for family and friends (on completion of probation).

23 days holiday per year plus the usual public holidays pro rata

Apply online for the opportunity to join my clients growing team in the heart of Camden.

Edison Hill Limited are operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. Edison Hill Limited are an Equal Opportunities employer and we encourage applicants from all backgrounds. PLEASE ENSURE THAT THE JOB REFERENCE NUMBER APPEARS IN THE SUBJECT BOX.